Privacy Policy

Last updated: June 24, 2026

1. Introduction

CONNECT CLOUND TECH LLC ("we," "us," or "our") operates the Connect Clound Tech online learning platform. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following categories of personal information:

• Account Information: Name, email address, password, and profile details you provide when registering.
• Payment Information: Billing name, address, and transaction records. Payment card details are processed by third-party payment providers and are not stored on our servers.
• Learning Activity: Course enrollments, progress, quiz scores, certificates earned, and interaction with live sessions.
• Communications: Messages you send to our support team or instructors through the platform.
• Technical Data: IP address, browser type, device information, operating system, and usage logs collected automatically via cookies and similar technologies.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our learning platform and services
• Process enrollments, payments, and issue certificates
• Personalize course recommendations and learning paths
• Send service-related notifications, such as course updates and session reminders
• Respond to support requests and communicate about your account
• Detect, prevent, and address fraud, security issues, and technical problems
• Comply with legal obligations and enforce our Terms of Service

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to remember your preferences, keep you signed in, and analyze platform usage. You can control cookie settings through your browser. Disabling certain cookies may limit functionality of the platform.

5. Sharing of Information

We do not sell your personal information. We may share data with:

• Service Providers: Third parties that assist with hosting, payment processing, email delivery, and analytics, bound by confidentiality agreements.
• Instructors: Limited learner data (name, progress) for courses you enroll in, so instructors can provide support and feedback.
• Legal Requirements: When required by law, court order, or to protect the rights and safety of our users and company.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Course progress and certificate records may be retained indefinitely to support credential verification. You may request account deletion by contacting us.

7. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data, and to opt out of certain processing. To exercise these rights, contact us at CRISANTO@connectcloundtech.site.

9. Children's Privacy

Our platform is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

CONNECT CLOUND TECH LLC
213 Alexandra Woods Dr, DeBary, FL 32713
Email: CRISANTO@connectcloundtech.site